What is the minimum balance required?
Taxas Hedge has no minimum balance requirement. Keep as little or as much as you want — you will still earn interest and have full account access.
How do I receive my account statement?
Statements are available anytime in your dashboard under Transaction History. You can view and filter every transaction in real time.
How do I make an international transfer?
From your dashboard, click Transfer → International Transfer and fill in the recipient's bank name, address, account number, and SWIFT/ABA routing number. All transfers go through PIN + OTP verification.
What is an OTP and why do I need it?
A One Time Password is a 6-digit code sent to your registered email for every transfer. It verifies that you are the one authorising the transaction, adding a second layer of security beyond your Transfer PIN.
Why does my transaction show as Pending?
All transactions are reviewed by our compliance team before funds move. After you complete PIN + OTP verification, the transaction waits for admin approval. You will receive an email confirmation once it is approved and processed.
How safe is my account?
We use 256-bit encryption, CSRF protection, Transfer PIN verification, OTP email codes, and admin-reviewed transaction approval. No balance changes occur without multiple layers of authorization.
What is KYC and why is it required?
KYC (Know Your Customer) is identity verification required by financial regulations. Submit a government-issued ID via the KYC Verification page in your dashboard to unlock full features and higher limits.
How long do international transfers take?
International transfers are reviewed by our compliance team and typically complete within 1–3 business days depending on the receiving bank and country.
What if I forget my Transfer PIN?
Log in and go to Profile & Settings. You can reset your Transfer PIN at any time from the Settings page. No old PIN is required — just enter a new 4–6 digit PIN.
Is there a welcome bonus?
Yes! Every new Taxas Hedge account receives a $1,000 welcome bonus credited instantly upon registration. No conditions — it is yours to use immediately.
How do I contact support?
Use the Contact page, the Support Ticket section in your dashboard, or email us directly at support@taxasmainhedge.com. Our team responds within 24 hours, Monday to Friday.
Still have questions? We are happy to help.
Contact Support →