Introduction
At Taxas Hedge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking platform.
Information We Collect
Account Information
Name, email address, username, phone number, and password when you create an account.
KYC / Identity Information
Government-issued ID type and number, date of birth, and residential address for identity verification purposes.
Transaction Data
Records of all deposits, withdrawals, and transfers including amounts, descriptions, recipients, and timestamps.
Usage Data
IP address, browser type, and session information collected automatically when you use our platform.
How We Use Your Information
- To provide, maintain, and improve our banking services
- To process transactions and send OTP verification codes
- To send account alerts and security notifications
- To comply with KYC/AML legal and regulatory requirements
- To detect, prevent, and investigate fraud and unauthorized access
- To respond to your customer support inquiries
Data Security
We implement industry-standard security including 256-bit SSL/TLS encryption for all data transmission, bcrypt password hashing, CSRF token protection on all forms, session-based authentication with secure cookie settings, and transaction-level PIN + OTP verification.
Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share information with regulatory and law enforcement authorities when required by applicable law, and with service providers who assist us under strict confidentiality agreements.
Your Rights
You have the right to access your personal data, request corrections, and request deletion of your account and associated data. Contact us at support@taxasmainhedge.com to exercise these rights.
Cookies
We use only session cookies that are essential for the secure operation of our banking platform. We do not use third-party tracking or advertising cookies.
Contact Us
For privacy-related questions or to exercise your data rights, contact our support team at support@taxasmainhedge.com or visit our Contact page.